[Cites 0, Cited by 0]
[Section 4]
[Entire Act]
Union of India - Subsection
Section 4(1) in Standards of Quality of Service of Basic Telephone Service (Wireline) and Cellular Mobile Telephone Service Regulations, 2009
| SerialNumber | Name of Parameter | Benchmark | Averaged over a period |
| (i) | Provision of a telephone after registration of demand | 100% in ≤ 7 days (subject to technical feasibility) | One quarter |
| (ii) | Shift of Telephone Connection | ≤ 3 days (95%of requests to be attended within 3 days) | One quarter |
| (iii) | Grade of Service | (a) Junctions between local exchanges - 0.002(b) Outgoing junctions from Trunk Automatic Exchange (TAX) to local exchange -0.005(c) Incoming junctions from local exchange to TAX - 0.005(d) Incoming or out going junctions between TAX's 0.005(e) Switching network should be non-blocking or should have extremely low blocking probability. | One quarter |