enable a consumer to access his customer care centre; (o) "customer care programming service" means a programming service designated for consumer awareness and dissemination
information as required under the provisions of these regulations and for consumer awareness. (2) Every distributor of television channels shall assign a unique number ... Provided that information messages provided by the Authority if any, for consumer awareness shall also be carried over such customer care programming service
Telecommunication (Broadcasting and Cable) Services Standards of Quality of Service and Consumer Protection (Addressable Systems) Regulations, 2017
31. Establishment of website.
(1) Every distributor ... broadcasting services related to television offered by the distributor and for consumer awareness: Provided that it shall be permissible for a distributor of television channels
Cable) Services Standards of Quality of Service and Consumer Protection (Addressable Systems) Regulations, 2017
33. Public awareness campaign.
- Every distributor of television channels shall conduct ... distributor of television channels or its linked local cable operator for consumer education with regard to the services made available to consumers in compliance
Telecommunication (Broadcasting and Cable) Services Standards of Quality of Service and Consumer Protection (Addressable Systems) Regulations, 2017
51. These Regulations shall come into effect after ... date of their publication in the Official Gazette. The Authority is aware that, as on the date of publication of these regulations in the Official
Telecommunication (Broadcasting and Cable) Services Standards of Quality of Service and Consumer Protection (Addressable Systems) Regulations, 2017
48. In order to ensure good quality ... would be appropriate if the DPOs designate a compliance officer for generating awareness within their organisation regarding the provisions of the regulations and facilitating creation
Section 40 in Telecommunication (Broadcasting and Cable) Services Standards of Quality of Service and Consumer