Section 43 in The Bangalore Metro Railway (General) Rules, 2011
43. Prevention of overcrowding.
(1)If a service delay or other incident causes a build up of passengers on a platform, the Station Controller shall decide when that build up is likely to be unmanageable.(2)When any situation referred to in sub-rule (1) arises, the Station Controller shall reduce the flow of passenger to the platform by-(a)making a warning announcement and stopping some or all of the inwards escalators;(b)switching out some or all of the inward Automatic Fare Collection barriers; and(c)instructing the ticket sales staff to cease selling tickets.(3)If despite all measures referred to in sub-rule (2), overcrowding develops in the concourse, passengers shall be advised to leave the station and the station entrances may need to be closed.(4)When train services are restored, the restrictive measures may be progressively or completely removed depending upon the level of train services available.
