Section 38 in The Bangalore Metro Railway (General) Rules, 2011
38. Responsibilities of Station Controller.
- Each Station Controller shall-(i)open the station at least ten minutes before the advertised time of the first train;(ii)carry out an inspection of the station premises, at the start of his duty period recording any defects or irregularities found and reporting the same to authorities concerned including the operations control centre for prompt rectification;(iii)be responsible for the supervision of the passenger flows, and the provisions of adequate barriers and escalator services, ensuring that all staff renders prompt assistance to passengers;(iv)be responsible for reporting any defect and failure of any equipment on the station to the appropriate maintenance department;(v)be responsible for the training of the station staff in local rules and conditions, for monitoring of their performances, discipline and administration;(vi)observe the departure of last train and at interchange station, shall supervise the interchange of passengers between last advertised connecting train and shall inform the Traffic Controller when all interchange has been completed;(vii)inspect the station after departure of the last train to ensure that no unauthorised persons remain on the premises and then lock all the entrances, as required;(viii)be responsible for keeping a log book which details occurrence on the station which shall include among other things, timings and reports of inspections, timing and location of maintenance activities, complaints or request from passengers, instruction from the Traffic Controller, periods of local control of signaling and unusual incidents etc; and(ix)be responsible for control and Operation of local panel and work station with the approval of the Traffic Controller.
